One of the core values to ALS Environmental is "exceeding clients expectations" and we place an enormous amount of belief in our Customer Service Co-ordinators to deliver in this ethos.

As part of improving the customer experience at ALS Environmental we have developed a new web page to allow our customers to place a name to the face of their day to day contact in our "Meet the Team" page under the Customer Services section of our website. This page details the Customer Service Co-ordinators phone numbers, allows you to directly email your Co-Ordinator and gives you a brief synopsis on each member of the team.

ALS Environmentals Customer Service & Interface Manager, Belinda MacLachlan, who was behind this development to the ALS Environmental website comments:

We feel that it is important for our customers to feel like they really know our customer service team and being able to directly contact them via the website is a key part of this. In order to meet and exceed our clients expectations we need the team to be visible and contactable throughout the working day.

Click here to view our "Meet the Team" page.

Should you have any questions or queries regarding your analysis, wish to book a courier or to discuss the new Sample Matrix Accreditation our Customer Service Co-ordinators are on hand to help. You can contact them directly or call the office on 02476 42 12 13.