Coventry 0247 642 1213
Hawarden 01244 528777
Dublin +353 (0)1 864 3854
Request a quote
Coventry 02476 421213    Hawarden 0124 452 8744    Dublin +353 (0)1 864 3854

Useful Customer Information

ALS recognises the importance of providing insightful information to allow customers to choose the right testing laboratory. We are frequently asked to provide a wealth of information to both new and existing clients to maintain our approved supplier status including to some of the biggest Consultancies, Utilities, Waste Management and Water Treatment companies across the UK & Ireland.

New Customer Guide
Our new customer guide provides an overview of the customer journey, from quotation to completion.

Click here to view the ALS New Customer Guide.

New Account Application

If you would like to apply for a credit account with ALS please complete our New Account Application form and submit this file to us via e-mail.

Click here to view ALS Environmental's Account Activation process.

Accreditation & Certification 
ALS holds a broad portfolio of accreditation and certification to help our customers meet their legal and regulatory obligations. If you are unable to find the documents that you require please contact us.

Below are some common policies that are frequently requested by our customers:

Insurance Documents

ALS holds a range of insurances to cover our liabilities and exposure. If you require a copy of:

  • Employee Liability Insurance
  • Public / Private Liability Insurance
  • Professional Indemnity Insurance

please contact us and state the cover value required and a member of our team will be in reply with the relevant certificates.

Payment Details

Company Registration Number: 02148934
Dunns & Bradstreet Number: 396911364
VAT Number:​ GB 289595916
GBP IBAN Number: GB11 HBUK 4001 2551 4273 93
EUR IBAN Number: GB87 MIDL 4005 1574 6304 10

For remittance enquiries please contact:
For invoice enquiries please contact:

For advice on sample stability, particularly for Microbiology samples, click here
Click here to download the Box Label for microbiological samples

Chain of custody / Sample submission sheets

Analytical Report Templates

For details and examples of available reporting templates, please click here.

Making a complaint

Find out how making a complaint works. 

Industry Magazines, Journals, and Wider Reading

Check out the Waterline Journal from The Water Management Society