With Christmas just around the corner ALS Environmental would like to take the opportunity to remind our customers of the laboratory opening times and analytical dates over the festive period. With the impact of Sample Stability a key factor for all of our clients the early planning of analysis over the Christmas period is of utmost importance.
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The results are in from the Summer ALS Environmental customer survey with 98% of respondents rating our Customer Service team as "good to excellent". The number one aim of ALS Environmental is to provide 100% customer satisfaction. Our latest customer survey has shown that we are achieving this with 77% of customers being very or extremely satisfied with our service.
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ALS Environmental have a track record of working in partnership with our clients to develop bespoke solutions in both analysis and reporting. In August ALS Environmental began work on building a customised registration and reporting module within our Laboratory Information Management System (LIMS). The addition of the Water Treatment module to our LIMS has been combined with an update... Read more »