Our network of couriers and laboratories operate throughout the day and night to ensure that your samples are processed in a timely and efficient manner.
The opening times of our main laboratory in Coventry are:
| Sample Reception | Customer Services | |
| Monday | 24 hours | 09:00 to 17:30 |
| Tuesday | 24 hours | 09:00 to 17:30 |
| Wednesday | 24 hours | 09:00 to 17:30 |
| Thursday | 24 hours | 09:00 to 17:30 |
| Friday | 24 hours | 09:00 to 17:00 |
| Weekend | 07:00 to 16:00 | Closed |
The opening times of our specialist drinking water laboratory in Wakefield are:
| Sample Reception | Customer Services | |
| Monday | 08:00 to 20:00 | 09:00 to 17:00 |
| Tuesday | 08:00 to 20:00 | 09:00 to 17:00 |
| Wednesday | 08:00 to 20:00 | 09:00 to 17:00 |
| Thursday | 08:00 to 20:00 | 09:00 to 17:00 |
| Friday | 08:00 to 20:00 | 09:00 to 17:00 |
| Weekend | 11:00 to 18:00 | Closed |
The opening times for our Hawarden site are:
| Sample Reception | Customer Services | |
| Monday | 06:00 to 22:00 | 09:00 to 17:30 |
| Tuesday | 06:00 to 22:00 | 09:00 to 17:30 |
| Wednesday | 06:00 to 22:00 | 09:00 to 17:30 |
| Thursday | 06:00 to 22:00 | 09:00 to 17:30 |
| Friday | 06:00 to 22:00 | 09:00 to 17:00 |
| Weekend | 07:00 to 17:00 Saturday | 09:00 to 17:00 Saturday |
The opening times of our Dublin service centre are:
| Sample Reception | Customer Services | |
| Monday | 09:00 to 17:00 | 09:00 to 17:00 |
| Tuesday | 09:00 to 17:00 | 09:00 to 17:00 |
| Wednesday | 09:00 to 17:00 | 09:00 to 17:00 |
| Thursday | 09:00 to 17:00 | 09:00 to 17:00 |
| Friday | 09:00 to 17:00 | 09:00 to 17:00 |
| Weekend | Closed | Closed |
*** Please note the opening times above are not applicable on Bank Holidays ***
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