PLEASE ENSURE DOCUMENTED COVID RULES AND PRACTICES ARE FOLLOWED - INCLUDING SCANNING NHS TRACE QR CODES AND WASHING HANDS UPON ARRIVAL.
FACE COVERINGS ARE TO BE WORN AT ALL ALS LABORATORIES AND DROP-OFF LOCATIONS.
ALS WAKEFIELD LABORATORY - SAMPLE DROP-OFF: Please take note of the signage on display and adhere to the ''ONE IN - ONE OUT' policy in operation. Customers are required to ring logisitcs upon artrival on 01924 818 129 and wait to be informed when they are able to enter the building.
SHREWSBURY: OPENING HOURS 09:00 - 15:00. Please ensure COVID practices are followed - ring doorbell at main entrance upon arrival and await entry. Please wash your hands and present QR code/provide information for contact tracing. DO NOT USE ROLLER SHUTTER DOOR.
To help clients comply with sample stability times, we have a large portfolio of drop-off locations. Many drop-off locations are visited every evening by our in-house refrigerated courier team who transport the samples overnight to the appropriate ALS laboratory.
Some of our drop-off locations are only visited when booked a day in advance, we call these On Demand locations. In these cases, you must notify us of your intention to use the location by 4 pm the day prior to drop-off to ensure that one of our drivers will be routed to collect your samples. On Demand locations are clearly highlighted below and when using our postcode search facility.
All of our drop-off locations are accessible Monday to Friday, with the last entry to sites at 17:45 in most locations. Please check below for exceptions and site specific details.
Site specific details, including access codes, are available from client services.
For the full list of ALS drop-off locations and addresses please click here.
The ALS Environmental drop-off locations are (click to view in Google maps):
Our current on-demand locations are:
Carlisle, Dundee, Durham, Edinburgh, Hull, Maidstone, Norwich and Torquay. These must be booked by 4pm the day before collection is required to ensure a collection takes place. If you have a question, please call Customer Services on 02476 421213.
Our drop-off locations are in addition to our service centre in Dublin and laboratories in Aberdeen, Coventry, Hawarden, Wakefield, Otterbourne and Rotherham (ALS Food & Pharmaceutical), all highlighted in yellow above.
To use one of our drop-off locations, contact our customer services team on 02476421213 - they will supply you with access details and a consignment number.
To view the drop-off process as a flow document, click here.